Fractional Operations

You've hit product-market fit. Now scaling is breaking everything.

I design the operational systems that let B2B SaaS companies scale from $500K to $3M+ ARR — without the overhead of a full-time executive hire.

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Your product works. Your operations don't.

You built something founders dream about — a product that customers love and pay for. But now you're drowning in the chaos of scaling: broken handoffs, tribal knowledge, tools that don't talk to each other, and a team that's moving fast but not together.

You know you need operational infrastructure. But a full-time VP of Operations costs $180K+ and takes months to ramp. You don't have that kind of time or runway. You need someone who's done this before — and can do it in 30 days.

Executive-level operations expertise. Without the executive hire.

Jiamin is a fractional operations engagement designed for B2B SaaS founders between $500K–$3M ARR. In 30 days, I audit your operations, diagnose the fractures, and architect the systems that let your team scale with clarity and confidence.

01

Audit & Diagnose

Deep-dive into your workflows, tools, and team dynamics to identify exactly where the fractures are.

02

Architect & Document

Design the operational systems, process maps, and documentation your team needs to scale.

03

Transfer & Embed

Hand off the systems and train your team to maintain and evolve them independently.

Four weeks. Four phases. Operational clarity.

A structured engagement that moves from diagnosis to documented, team-owned systems. Each phase builds on the previous one — no wasted time, no ambiguity.

Week 1

Discovery & Diagnosis

Founder interview, team conversations, workflow mapping, and gap analysis. Understanding where the system is actually breaking.

Week 2

Architecture & Design

Future-state process maps, SOP frameworks, tool integration plan, and KPI architecture. You review and approve before anything is built.

Week 3

Design & Document

SOPs for your top 3 critical processes, KPI tracking framework, automation recommendations, and first team walkthrough.

Week 4

Transfer & Embed

Handoff documentation, team training, 30-60-90 day growth plan, and onboarding playbook. Your team owns the systems completely.

Investment

$5,000 – $8,000

Flat fee based on company size and complexity. Includes 2 weeks post-engagement support.

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They produced results, were collaborative, smart, and genuinely wanted us to succeed — not just close a deal.

B2B SaaS Founder

Built by someone who's been in your seat.

Four years of focused SaaS operations work, backed by 16 years of professional experience and six years running my own consultancy. I understand what it takes to build a business from the inside — because I have done it myself.

Jiamin exists because too many brilliant founders hit the same wall: great product, broken operations. You don't need more advice. You need someone who can diagnose the problem and design the systems.

16

Years of experience

$14K→$4M

ARR scaled

22

Person team built

Ready to build operations that scale with you?

Let's start with a conversation. No pitch decks. No pressure. Just a candid discussion about where you are and where you need to be.

Schedule a Consultation